managers find themselves trapped between steadily rising production costs and
product requirements and the equally intense downward pressure on the prices
their customers are willing to pay. At
the same time, customers are putting heavy emphasis on the social compliance of
their suppliers which is currently characterized by low and delayed payments for workers, excessive
working hours and poor worker/management relationships. So not only are factories challenged
to implement systems that enhance productivity, they must also make investments
to satisfy social compliance requirements on a long-term basis.